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Outage in Helium Mobile

Zero Plans Sign Ups Temporarily Unavailable

Resolved Minor
March 10, 2026 - Started about 1 month ago - Lasted about 17 hours
Official incident page

Incident Report

New subscribers and new subscribers invited to group plans will not be able to select the Zero plan. Existing subscribers are not affected.
Components affected
Helium Mobile Subscriber Sign Up

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/11/2026 05:53PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 03/11/2026 12:51AM

New subscribers and new subscribers invited to group plans will not be able to select the Zero plan. Existing subscribers are not affected.

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