Outage in Helium Mobile
Unplanned Outage: Data Usage Updates
Resolved MinorIncident Report
Due to an outage with our carrier partner, your data usage metrics in the Helium Mobile App may not accurately reflect actual usage rates. We are currently investigating this issue.
Components affected
Helium Mobile ServiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/19/2026 09:30PM
This incident has been resolved.
INVESTIGATING
about 2 months ago - at 02/18/2026 04:48PM
Due to an outage with our carrier partner, your data usage metrics in the Helium Mobile App may not accurately reflect actual usage rates. We are currently investigating this issue.
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