Outage in Helium Mobile
Unplanned Outage
Resolved MajorIncident Report
We are currently experiencing an outage related to our connection to our carrier partner. Some functionality including new plan sign ups, SIM installation usage information, add on purchases, and plan changes may be unavailable. Calls, text, and data usage are not affected.
Components affected
Helium Mobile SIM Changes: Porting and Activation Helium Mobile Subscriber Sign UpTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 04/06/2026 08:21PM
This issue has been resolved. All systems are operating as expected.
INVESTIGATING
13 days ago - at 04/06/2026 07:11PM
We are currently experiencing an outage related to our connection to our carrier partner. Some functionality including new plan sign ups, SIM installation usage information, add on purchases, and plan changes may be unavailable. Calls, text, and data usage are not affected.
Latest Helium Mobile outages
Zero Plans Sign Ups Temporarily Unavailable - about 1 month ago
Unplanned Outage: Data Usage Updates - about 2 months ago
App Version Update Required - 3 months ago
Helium Mobile App Outage - 5 months ago
Temporary Unavailability of SIM Cards for Zero Plan - 6 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
