Outage in Helium Mobile
App Version Update Required
Resolved MinorIncident Report
Subscribers using older app versions may see outdated screens or plan details.
Please update to app version 4.1.0 to view the correct plan experience and manage your subscription.
Your Helium Mobile Service is not affected by this issue.
Need to monitor Helium Mobile outages?
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 02/04/2026 06:27PM
Please update to app version 4.1.0 or higher to view the correct plan experience and manage your subscription.
IDENTIFIED
17 days ago - at 01/28/2026 05:31PM
Subscribers using older app versions may see outdated screens or plan details.
Please update to app version 4.1.0 to view the correct plan experience and manage your subscription.
Your Helium Mobile Service is not affected by this issue.
Latest Helium Mobile outages
Helium Mobile App Outage - 3 months ago
Temporary Unavailability of SIM Cards for Zero Plan - 4 months ago
Helium Mobile Support Partial Outage - 4 months ago
Account Creation Currently Unavailable - 6 months ago
Account Creation Currently Unavailable - 6 months ago
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