Outage in Helium Mobile
App Version Update Required
Resolved MinorIncident Report
Subscribers using older app versions may see outdated screens or plan details.
Please update to app version 4.1.0 to view the correct plan experience and manage your subscription.
Your Helium Mobile Service is not affected by this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 02/04/2026 06:27PM
Please update to app version 4.1.0 or higher to view the correct plan experience and manage your subscription.
IDENTIFIED
3 months ago - at 01/28/2026 05:31PM
Subscribers using older app versions may see outdated screens or plan details.
Please update to app version 4.1.0 to view the correct plan experience and manage your subscription.
Your Helium Mobile Service is not affected by this issue.
Latest Helium Mobile outages
Unplanned Outage - 15 days ago
Zero Plans Sign Ups Temporarily Unavailable - about 1 month ago
Unplanned Outage: Data Usage Updates - 2 months ago
Helium Mobile App Outage - 5 months ago
Temporary Unavailability of SIM Cards for Zero Plan - 6 months ago
The Status Page Aggregator with Early Outage Detection
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