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Outage in Helium Mobile

App Version Update Required

Resolved Minor
January 28, 2026 - Started 3 months ago - Lasted 7 days
Official incident page

Incident Report

Subscribers using older app versions may see outdated screens or plan details. Please update to app version 4.1.0 to view the correct plan experience and manage your subscription. Your Helium Mobile Service is not affected by this issue.

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IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/04/2026 06:27PM

Please update to app version 4.1.0 or higher to view the correct plan experience and manage your subscription.

IDENTIFIED 3 months ago - at 01/28/2026 05:31PM

Subscribers using older app versions may see outdated screens or plan details.

Please update to app version 4.1.0 to view the correct plan experience and manage your subscription.

Your Helium Mobile Service is not affected by this issue.

Latest Helium Mobile outages

Unplanned Outage - 15 days ago
Helium Mobile App Outage - 5 months ago

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