Outage in Helium Mobile
Account Creation Currently Unavailable
Resolved MajorIncident Report
Due to an issue with an integration partner, new account creation are currently unavailable. We are monitoring the situation and will update once a fix has been identified.
Communication services such as existing account access, sending and receiving calls and texts, or using data are not affected.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 08/29/2025 03:59AM
This incident has been resolved.
INVESTIGATING
6 months ago - at 08/29/2025 02:13AM
Due to an issue with an integration partner, new account creation are currently unavailable. We are monitoring the situation and will update once a fix has been identified.
Communication services such as existing account access, sending and receiving calls and texts, or using data are not affected.
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