Outage in Helpwise

Our email provider Mailgun's having issues

Resolved Major
May 31, 2024 - Started 7 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We're currently monitoring an issue with our Email provider Mailgun - https://status.mailgun.com/incidents/30w5l1zqcw5r Incoming Email forwarding, Outgoing delivery (when using Helpwise in outgoing settings), login MFA codes and email notifications are impacted
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/31/2024 09:27AM

This incident has been resolved.

MONITORING 7 months ago - at 05/31/2024 08:35AM

We are continuing to monitor for any further issues.

MONITORING 7 months ago - at 05/31/2024 08:20AM

We are continuing to monitor for any further issues.

MONITORING 7 months ago - at 05/31/2024 08:18AM

We're currently monitoring an issue with our Email provider Mailgun - https://status.mailgun.com/incidents/30w5l1zqcw5r

Incoming Email forwarding, Outgoing delivery (when using Helpwise in outgoing settings), login MFA codes and email notifications are impacted

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