Outage in Helpwise
Delayed processing of emails and higher error rate when sending emails
Resolved Minor
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Outage Details
Components affected
Helpwise Incoming Email Forwarding Helpwise Outgoing Email Delivery Helpwise Microsoft Outlook Sync Helpwise Gmail SyncLatest Updates ( sorted recent to last )
This incident has been resolved.
The problem seems to be caused by the underlying dependencies from Helpwise's AWS infrastructure in us-east-2 region. We're currently monitoring the situation.
We are currently investigating this issue.
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