Hevo Outage History

Hevo experienced degraded performance in the Asia region affecting Data Pipelines for 71.5 hours. The service disruption impacted data pipeline operations and processing capabilities in that geographic region. The issue was resolved after implementing a fix and monitoring the results.

Hevo experienced a Kafka connection issue caused by an AWS outage that disrupted data pipeline processing and source ingestion between 5:30 PM and 11:00 PM IST. The incident affected the Sources and Data Pipelines components, preventing normal data ingestion operations. Corrective actions were implemented to restore Kafka connectivity, and pipelines resumed normal ingestion after monitoring confirmed system stability.

Hevo experienced degraded performance affecting data pipelines in the US-GCP region for 2 hours. The engineering team identified the root cause and implemented a fix. The incident has been fully resolved.

Hevo experienced failures in Redshift destinations created after July 2025, causing data load failures and impacting destinations and data pipelines. The incident lasted 3 hours with the team implementing a fix and monitoring results before full resolution. The service has been restored to normal operation.

Hevo experienced degraded performance affecting data pipelines in the US-GCP region for 4.7 hours. The incident impacted the functionality of data pipelines in that specific region. The issue was investigated and subsequently resolved.

Hevo experienced degraded performance affecting data pipelines and models in the US region for 4 minutes. The engineering team investigated and identified the root cause of the performance issues. The incident was resolved and all services returned to normal operation.