Outage in Hightouch
Delay in subset of Events syncs
Resolved MinorIncident Report
We identified and mitigated an issue causing delays for events to warehouse syncs beginning around 1:00 PM ET. Event ingestion and event forwarding syncs were unaffected. No data was dropped. We are processing the backlog and expect all syncs to be caught up shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 10/08/2025 07:03PM
This is now resolved. We have fully processed the backlog and syncs are now caught up and running as expected.
MONITORING
4 months ago - at 10/08/2025 06:51PM
We identified and mitigated an issue causing delays for events to warehouse syncs beginning around 1:00 PM ET. Event ingestion and event forwarding syncs were unaffected. No data was dropped. We are processing the backlog and expect all syncs to be caught up shortly.
Latest Hightouch outages
Some syncs failing to initiate - about 2 months ago
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Column order not respected in subset of syncs - 4 months ago
Upstream AWS outage impacting some Hightouch services - 4 months ago
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