Outage in Hootsuite Inc.

Issues loading Post Performance report

Resolved Minor
December 02, 2025 - Started 13 days ago - Lasted about 2 hours
Official incident page

Incident Report

Hi there! We are currently experiencing a service disruption within Analytics which might prevent the Post Performance Report from loading. Our team is investigating the issue and working to resolve it as a priority. In the meantime, you may be unable to generate or view this specific report. We apologize for the inconvenience.
Components affected
Hootsuite Inc. Hootsuite Web Application

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 12/02/2025 04:17PM

This incident has been resolved. The Post Performance Report within Analytics is now loading correctly for all users. We apologize for any inconvenience this may have caused.

MONITORING 13 days ago - at 12/02/2025 03:55PM

A fix has been implemented and we are observing that service levels are returning to normal. Users should now be able to load the Post Performance Report in Analytics. We will continue to monitor the system to ensure full stability.

IDENTIFIED 13 days ago - at 12/02/2025 02:13PM

Hi there! We are currently experiencing a service disruption within Analytics which might prevent the Post Performance Report from loading. Our team is investigating the issue and working to resolve it as a priority. In the meantime, you may be unable to generate or view this specific report. We apologize for the inconvenience.

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