Outage in HotDoc

Processing Delay for Specialist Bookings

Resolved Minor
May 15, 2024 - Started over 1 year ago - Lasted about 18 hours
Official incident page

Incident Report

We have identified a processing delay for Specialist bookings. Currently we are seeing a delay of up to 3 hours. We are working with Genie Solutions to investigate this issue. We will update with further information soon.
Components affected
HotDoc hotdoc.com.au

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/15/2024 11:06PM

Thank you for your patience while we resolve this issue. We have been able to work with Genie and can now confirm that processing delay has been resolved.

IDENTIFIED over 1 year ago - at 05/15/2024 05:32AM

We have identified a processing delay for Specialist bookings. Currently we are seeing a delay of up to 3 hours. We are working with Genie Solutions to investigate this issue. We will update with further information soon.

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Delays in Specialist bookings - over 1 year ago
Processing Delaying with Pin Payments - over 1 year ago
Delays in Specialist bookings - over 1 year ago

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