Outage in HotDoc
Processing Delay for Specialist Bookings
Resolved MinorIncident Report
We have identified a processing delay for Specialist bookings. Currently we are seeing a delay of up to 3 hours. We are working with Genie Solutions to investigate this issue. We will update with further information soon.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 05/15/2024 11:06PM
Thank you for your patience while we resolve this issue. We have been able to work with Genie and can now confirm that processing delay has been resolved.
IDENTIFIED
almost 2 years ago - at 05/15/2024 05:32AM
We have identified a processing delay for Specialist bookings. Currently we are seeing a delay of up to 3 hours. We are working with Genie Solutions to investigate this issue. We will update with further information soon.
Latest HotDoc outages
SMS Replies to appointment reminders not being received - 3 months ago
Service Disruption - HotDoc Sidebar - 3 months ago
Payment Request Service Disruption - about 1 year ago
Outage with Core Practice Software Integration - over 1 year ago
Delays in Specialist bookings - over 1 year ago
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