Outage in Housecall Pro

Intermittent search issues

Resolved Minor
July 31, 2023 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating reports of intermittent search issues within the application.
Components affected
Housecall Pro Pro web Housecall Pro iOS Mobile App Housecall Pro Android mobile app
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 07/31/2023 10:07PM

This incident has been resolved.

MONITORING almost 2 years ago - at 07/31/2023 09:27PM

All services have been fully restored. Thank you for your patience as we quickly resolved the issue. We will monitor closely to ensure no further issues.

IDENTIFIED almost 2 years ago - at 07/31/2023 08:43PM

We have identified the issue and are working on a fix.

INVESTIGATING almost 2 years ago - at 07/31/2023 07:35PM

We are investigating reports of intermittent search issues within the application.

Latest Housecall Pro outages

Customer call logs for some customers are currently unavailable via the iOS and Android apps - 7 months ago
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Third-party outage is impacting platform features - about 1 year ago
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