Outage in Housecall Pro

Third-party outage is impacting platform features

Resolved Minor
April 03, 2024 - Started 8 months ago - Lasted about 18 hours
Official incident page

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Outage Details

Our partner Amplitude is experiencing broad outages which may impact access to some features in your account. They have identified the root cause and are working on the remediation actions. Please subscribe to our status page to receive updates.
Components affected
Housecall Pro Android mobile app Housecall Pro Pro web Housecall Pro Payment processing - Stripe Housecall Pro QuickBooks Online Housecall Pro Text notifications Housecall Pro Email notifications Housecall Pro Online booking Housecall Pro Google calendar Housecall Pro Consumer web Housecall Pro Add a job API Housecall Pro iOS Mobile App Housecall Pro Customer job preview Housecall Pro Wisetack Housecall Pro Responsibid Housecall Pro Reviews Housecall Pro Voice
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 04/03/2024 07:03PM

This incident has been resolved.

MONITORING 8 months ago - at 04/03/2024 09:40AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 months ago - at 04/03/2024 01:51AM

Our partner Amplitude is experiencing broad outages which may impact access to some features in your account. They have identified the root cause and are working on the remediation actions. Please subscribe to our status page to receive updates.

Latest Housecall Pro outages

Customer call logs for some customers are currently unavailable via the iOS and Android apps - about 2 months ago
Pipeline card status and updates are delayed - 6 months ago
Newly created Tasks on Android devices not visible - 6 months ago
SMS messaging impacted for a small subset of customers - 9 months ago
Customer Search for new and changed customers is delayed - 10 months ago

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