Outage in Hydrow

live rows not running properly

Resolved Major
June 13, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

IsDown continuously monitors the Hydrow status page and multiple sources to provide up-to-date information. Check back with us for the latest Hydrow uptime status.

Outage Details

We have reports and logging that show a problem with live rows happening this afternoon. We are investigating.
Components affected
Hydrow Service
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/13/2023 10:12PM

Our 6pm Eastern live row is underway with no known issues and we do not anticipate further disruption. We will continuing to monitor for any further problems.

MONITORING over 2 years ago - at 06/13/2023 09:28PM

AWS reports that the issue is on its way to resolution. We believe the live row for 6PM Eastern will be successful. We continue to monitor closely.

INVESTIGATING over 2 years ago - at 06/13/2023 08:41PM

The 4PM Eastern Live Row was not able to start or end the timer, or record any meters. We apologize for the difficulty.

We are not aware of any other impacts to our customers; only live rows appear to be affected.

We believe the issue is caused by an outage acknowledged by one of our vendors, AWS. We are monitoring that issue, and waiting for them to resolve it.

INVESTIGATING over 2 years ago - at 06/13/2023 08:10PM

We have reports and logging that show a problem with live rows happening this afternoon. We are investigating.

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