Check if Hydrow is down, official outages, user-reported issues, and outages map.
Hydrow is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Hydrow status data.
IsDown has tracked 33 incidents since started monitoring Hydrow status in September 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Jun 12, 2025
03:49 PM EDT
|
Major
Some of our partners re currently experiencing an outage that is affecting Hydrow's service. It m...
|
about 2 hours |
Jun 02, 2025
06:40 PM EDT
|
Major
We’ve identified a software issue causing "Update did not succeed" errors for some Hydrow rowers ...
|
about 17 hours |
Aug 23, 2024
11:39 AM EDT
|
Major
We are aware that some customers are unable to add products to their cart on hydrow.com.
There a...
|
29 minutes |
Aug 07, 2024
03:29 PM EDT
|
Major
Several people are unable to get to hydrow.com, and are seeing an error message when they try to....
|
35 minutes |
Apr 16, 2024
12:50 PM EDT
|
Major
We have detected a problem preventing workouts on both our rowers and mobile app. We are investig...
|
about 2 hours |
Mar 28, 2024
10:50 AM EDT
|
Major
We are currently investigating a problem with the phone lines to reach Hydrow Member Services Dir...
|
about 1 hour |
Feb 17, 2024
01:53 PM EST
|
Major
We are investigating reports of members being unable to row or otherwise use their Hydrow with th...
|
about 6 hours |
Jan 29, 2024
11:47 AM EST
|
Major
We are investigating reports of members being unable to row or otherwise use their Hydrow with th...
|
about 1 hour |
Jan 16, 2024
12:16 AM EST
|
Minor
We're currently investigating an issue that may prevent users from using Hydrow.
|
about 12 hours |
Dec 20, 2023
03:02 PM EST
|
Major
We are aware of an issue that is currently preventing new memberships from being created on Hydro...
|
about 2 hours |
Teresa - When I try to play a workout on my iPad on and my iPhone, it stops and doesn’t restart. I just see a blank screen..
Component | Status |
---|---|
Hydrow Service | OK |
hydrow.com website | OK |
shop.hydrow.com | OK |
Interactive rowing machine and service offering live and on-demand workout classes, available through the Hydrow website and its dedicated shopping portal.
Monitoring Hydrow since September 2021
Tracking 3 Hydrow services and regions
2 incidents in 2025
Hydrow isn't down. You can check Hydrow status and incident details on the top of the page. IsDown continuously monitors Hydrow official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Hydrow is currently operational. You can check Hydrow status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Hydrow being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Hydrow official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Hydrow last outage was on June 12, 2025 with the title "Service Disruption: Possible Workout Playback Impacts"
IsDown and DownDetector help users determine if Hydrow is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Hydrow's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to Hydrow's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.