Outage in Hypercare

[US only] Push notifications are not being delivered on Hypercare

Resolved Major

March 08, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue affecting users' ability to receive push notifications on the U.S. server. We are actively working to identify the cause, and are exploring multiple paths to resolution. We apologize for any inconvenience this is causing for users.

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 03/08/2026 02:29PM

This incident is fully resolved. Our team will continue to monitor to ensure this incident does not occur again.

MONITORING 1 day ago - at 03/08/2026 01:46PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 1 day ago - at 03/08/2026 01:25PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 03/08/2026 01:22PM

We are currently investigating an issue affecting users' ability to receive push notifications on the U.S. server.
We are actively working to identify the cause, and are exploring multiple paths to resolution. We apologize for any inconvenience this is causing for users.

Latest Hypercare outages

[US only] Authentication failing on Hypercare - 3 days ago

[US only] Interruption to all Hypercare services - 3 days ago

[Canada only] Unplanned interruption to services - 5 days ago

[Canada only] Intermittent interruption to push notification service - 6 days ago

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