Outage in Hypercare

[US only] Push notifications are not being delivered on Hypercare

Resolved Major

March 08, 2026 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue affecting users' ability to receive push notifications on the U.S. server. We are actively working to identify the cause, and are exploring multiple paths to resolution. We apologize for any inconvenience this is causing for users.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/08/2026 02:29PM

This incident is fully resolved. Our team will continue to monitor to ensure this incident does not occur again.

MONITORING about 1 month ago - at 03/08/2026 01:46PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 03/08/2026 01:25PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 03/08/2026 01:22PM

We are currently investigating an issue affecting users' ability to receive push notifications on the U.S. server.
We are actively working to identify the cause, and are exploring multiple paths to resolution. We apologize for any inconvenience this is causing for users.

Latest Hypercare outages

Unplanned service interruption to all Hypercare services - 4 days ago

Web Client real-time web sockets not connecting - 5 days ago

[US only] Interruptions to services - 10 days ago

[CA only] Interruption to all Hypercare services - 22 days ago

[US only] Authentication failing on Hypercare - about 1 month ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook