Outage in iClassPro

Makeup Token Redemption

Resolved Minor
March 20, 2025 - Started about 1 month ago - Lasted about 19 hours
Official incident page

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Outage Details

Our team is currently investigating an issue that is intermittently causing makeup tokens to be unusable from the Customer Portal or Mobile App. We will continue to update this message as the issue progresses until it is resolved.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/21/2025 03:09PM

Our team has identified the issue and released a fix to correct the matter. We appreciate your patience while we worked to resolve this issue, and if you have any questions, don't hesitate to contact our support team.

INVESTIGATING about 1 month ago - at 03/20/2025 08:29PM

Our team is currently investigating an issue that is intermittently causing makeup tokens to be unusable from the Customer Portal or Mobile App. We will continue to update this message as the issue progresses until it is resolved.

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