Outage in iClassPro
Makeup Token Redemption
Resolved Minor
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Outage Details
Our team is currently investigating an issue that is intermittently causing makeup tokens to be unusable from the Customer Portal or Mobile App. We will continue to update this message as the issue progresses until it is resolved.
Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 03/21/2025 03:09PM
Our team has identified the issue and released a fix to correct the matter. We appreciate your patience while we worked to resolve this issue, and if you have any questions, don't hesitate to contact our support team.
INVESTIGATING
3 months ago - at 03/20/2025 08:29PM
Our team is currently investigating an issue that is intermittently causing makeup tokens to be unusable from the Customer Portal or Mobile App. We will continue to update this message as the issue progresses until it is resolved.
Latest iClassPro outages
Update on Settlement and Our Commitment to Improvement (US only) - about 1 month ago
Payment Processing Errors - 2 months ago
Delay Settlement - 2 months ago
Important Update: Settlement Delay - 3 months ago
Branded Mobile App Load Issue - 3 months ago
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