Outage in Illuminate Education
FastBridge - Some users unable to log in
Resolved Major
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Outage Details
Components affected
Illuminate Education FastBridgeLatest Updates ( sorted recent to last )
The issue has been resolved. Thank you for your patience.
A fix has been deployed to the production system and customers have reported successful logins. We will continue to monitor the issue to ensure system stability.
Some FastBridge customers are reporting an error when attempting to log in to the application. Our engineering team is aware of the issue and is actively working on a fix. Thank you for your patience while we diagnose and remediate this issue.
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