Outage in Illuminate Education
FastBridge - Some users unable to log in
Resolved Major
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Outage Details
Some FastBridge customers are reporting an error when attempting to log in to the application. Our engineering team is aware of the issue and is actively working on a fix. Thank you for your patience while we diagnose and remediate this issue.
Components affected
Illuminate Education FastBridgeLatest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 08/13/2024 09:50PM
The issue has been resolved. Thank you for your patience.
MONITORING
10 months ago - at 08/13/2024 04:13PM
A fix has been deployed to the production system and customers have reported successful logins. We will continue to monitor the issue to ensure system stability.
INVESTIGATING
10 months ago - at 08/13/2024 01:16PM
Some FastBridge customers are reporting an error when attempting to log in to the application. Our engineering team is aware of the issue and is actively working on a fix. Thank you for your patience while we diagnose and remediate this issue.
Latest Illuminate Education outages
Historical Extracts failing to process - 19 days ago
Quiz Takers Report not generating - about 1 month ago
Fastbridge - Site currently inaccessible - about 2 months ago
DnA - Assessments not loading for online testing - 4 months ago
Online Testing Failing to Load - 4 months ago
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