Outage in Illuminate Education

SchoolCity 403 Access Forbidden for Student Portal

Resolved Major
October 07, 2025 - Started 2 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Illuminate Education SchoolCity
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/07/2025 10:56PM

This incident has been resolved.

MONITORING 2 days ago - at 10/07/2025 09:00PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 days ago - at 10/07/2025 05:44PM

We are currently investigating this issue.

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