The issue has been successfully resolved and the service is once again operational.
It is possible that you encountered difficulties when attempting to retrieve message logs through the HTTP API or our Customer Portal.
Start (UTC): 29.04.2023 08:32 UTC
End (UTC): 30.04.2023 08:09 UTC
Impact: Difficulties when extracting reports
We are currently investigating the ongoing issue of degradation that appears to be affecting multiple reports. As a result, you may encounter difficulties when extracting reports across all services. We will be providing more information regarding our investigations shortly.
At present, there are difficulties in retrieving message logs through our EMEA (DE) data center, which is affecting submitted requests via the HTTP API. Further details will be forthcoming.
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