Outage in Infobip

EMEA (DE) - Reports degradation

Resolved Minor
April 30, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

At present, there are difficulties in retrieving message logs through our EMEA (DE) data center, which is affecting submitted requests via the HTTP API. Further details will be forthcoming.
Components affected
Infobip HTTP API Infobip SMS Infobip Analyze
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/30/2023 08:20AM

The issue has been successfully resolved and the service is once again operational.
It is possible that you encountered difficulties when attempting to retrieve message logs through the HTTP API or our Customer Portal.

Start (UTC): 29.04.2023 08:32 UTC
End (UTC): 30.04.2023 08:09 UTC
Impact: Difficulties when extracting reports

IDENTIFIED over 2 years ago - at 04/30/2023 07:44AM

We are currently investigating the ongoing issue of degradation that appears to be affecting multiple reports. As a result, you may encounter difficulties when extracting reports across all services. We will be providing more information regarding our investigations shortly.

INVESTIGATING over 2 years ago - at 04/30/2023 07:31AM

At present, there are difficulties in retrieving message logs through our EMEA (DE) data center, which is affecting submitted requests via the HTTP API. Further details will be forthcoming.

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