Outage in Infobip

EMEA (DE) WhatsApp service degradation

Resolved Major
August 03, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We detected a degradation with the WhatsApp service in our datacenter and the processing of messages may be affected. We are currently investigating the situation and more information will follow soon.
Components affected
Infobip WhatsApp Business
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/03/2023 08:20PM

This degradation has been solved. WhatsApp's service is back online and messages are being processing without inconvenience.

Start: 03 August 2023 17:35 UTC
End: 03 August 2023 19:50 UTC

Impact: You experienced message delivery inconsistency with WhatsApp service

INVESTIGATING about 2 years ago - at 08/03/2023 07:30PM

We are continuing to investigate this issue.

Start: 03 August 2023 18:21 UTC
End: TBA

Impact: You may experience message delivery inconsistency with WhatsApp service at the moment

INVESTIGATING about 2 years ago - at 08/03/2023 06:32PM

We detected a degradation with the WhatsApp service in our datacenter and the processing of messages may be affected.

We are currently investigating the situation and more information will follow soon.

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