Outage in Infobip

EMEA (DE) - Zalo service degradation

Resolved Major
August 10, 2023 - Started over 1 year ago - Lasted 20 minutes
Official incident page

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Outage Details

We are currently experiencing issues with Zalo service over EMEA (DE) data center. The issue is currently being investigated and more information will follow in the next update.
Components affected
Infobip ChatApps
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/10/2023 08:26AM

The issue has been successfully resolved and the service is once again operational.
During the specified time period, Zalo messages could have been in the pending status and delivery delays were possible.

Start (UTC): 10 August 07:40
End (UTC): 10 August 08:15
Impact: Zalo messages were in pending status, delivery delays were possible.

INVESTIGATING over 1 year ago - at 08/10/2023 08:18AM

We are currently experiencing issues with Zalo service over EMEA (DE) data center. The issue is currently being investigated and more information will follow in the next update.

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