Outage in Infobip

Issue with Conversations service

Resolved Major

October 02, 2023 - Started over 1 year ago - Lasted 42 minutes
Official incident page

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Outage Details

We are currently experiencing an issue with our Conversations service. Users may observe that messages are shown incorrectly. More details will follow in the next update.

Components affected

Infobip Conversations Infobip Conversations Infobip Conversations Infobip Conversations

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 10/02/2023 11:53AM

The issue has been resolved.

Start (UTC): 02 October 2023 10:55
End (UTC): 02 October 2023 11:30
Impact: WhatsApp messages were incorrectly shown as Json format instead of text.

INVESTIGATING over 1 year ago - at 10/02/2023 11:27AM

We are currently experiencing an issue with our Conversations service. Users may observe that messages are shown incorrectly. More details will follow in the next update.

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