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Outage in Infobip

Issue with Conversations service

Resolved Major
October 02, 2023 - Started over 2 years ago - Lasted 42 minutes
Official incident page

Incident Report

We are currently experiencing an issue with our Conversations service. Users may observe that messages are shown incorrectly. More details will follow in the next update.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 10/02/2023 11:53AM

The issue has been resolved.

Start (UTC): 02 October 2023 10:55
End (UTC): 02 October 2023 11:30
Impact: WhatsApp messages were incorrectly shown as Json format instead of text.

INVESTIGATING over 2 years ago - at 10/02/2023 11:27AM

We are currently experiencing an issue with our Conversations service. Users may observe that messages are shown incorrectly. More details will follow in the next update.

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