Outage in Infobip

Global (Europe) - Numbers services degradation

Resolved Minor
May 15, 2025 - Started about 1 month ago - Lasted 37 minutes
Official incident page

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Outage Details

We are having a degradation of our Numbers Service in our Global(Europe) datacenter. You may experience issues using our numbers API and getting the senders' information over Portal. Our dedicated team is working to resolve the issue, and more updates will follow soon.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/15/2025 04:23PM

The issue has been successfully resolved, and services related to Numbers and Channels are once again operational.

Start time (UTC): 15 May 2025 14:41
End time (UTC): 15 May 2025 15:57
Impact: You may have experienced issues while trying to utilize services related to our Numbers and Channels module (such as Broadcasts, WhatsApp Sender displaying, etc) or invoking API calls to Numbers endpoints (/Numbers/1/Numbers).

MONITORING about 1 month ago - at 05/15/2025 04:14PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 05/15/2025 04:04PM

We are having a degradation of our Numbers Service in our Global(Europe) datacenter. You may experience issues using our numbers API and getting the senders' information over Portal. Our dedicated team is working to resolve the issue, and more updates will follow soon.

INVESTIGATING about 1 month ago - at 05/15/2025 04:03PM

We are having a degradation of our Numbers Service in our Global(Europe) datacenter. You may experience issues using our numbers API and getting the senders' information over Portal. Our dedicated team is working to resolve the issue, and more updates will follow soon.

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