Outage in Infobip

Global (Europe) - Moments Service Degradation

Resolved Minor
May 22, 2025 - Started 2 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing issues with Moments service over the Global (Europe) data center. The issue is currently being investigated, however, you may experience a delay in traffic and Flow processing.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/22/2025 02:00PM

The issue has been successfully resolved and the service is once again operational.
You might have experienced delays with traffic over Moments Services and delays with the Flow entering.

Start (UTC): 22 May 2025 11:36
End (UTC): 22 May 2025 12:44
Impact: All Moments Services on Global (Europe) data center.

MONITORING 2 days ago - at 05/22/2025 01:03PM

An update has been completed, however, our dedicated team is monitoring the traffic.

IDENTIFIED 2 days ago - at 05/22/2025 12:06PM

The root cause of the issue has been identified and our dedicated team is working towards resolution.

INVESTIGATING 2 days ago - at 05/22/2025 11:50AM

We are currently experiencing issues with Moments service over the Global (Europe) data center. The issue is currently being investigated, however, you may experience a delay in traffic and Flow processing.

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