Outage in Infobip

Global (Europe) - Broadcast service degradation

Resolved Minor

June 04, 2025 - Started 11 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing a service degradation affecting our Broadcast services in the Global (Europe) data center. You may experience issues when attempting to launch Broadcast campaigns. Our engineering team is actively investigating the issue, and we will keep you informed with any updates or findings as they become available.

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 06/05/2025 04:23AM

The issue has been successfully resolved, and all affected services are now fully operational.

During the specified timeframe, users may have experienced issues with Broadcast previews, which could have prevented the successful launch of broadcast campaigns.

Start (UTC): 04 June 2025 22:24
End (UTC): 05 June 2025 03:35

Impact: Degradation in Broadcast preview functionality

MONITORING 11 months ago - at 06/05/2025 03:47AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 months ago - at 06/05/2025 02:24AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 11 months ago - at 06/05/2025 01:32AM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 06/05/2025 01:31AM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 06/05/2025 01:00AM

We are currently experiencing a service degradation affecting our Broadcast services in the Global (Europe) data center. You may experience issues when attempting to launch Broadcast campaigns.

Our engineering team is actively investigating the issue, and we will keep you informed with any updates or findings as they become available.

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