Outage in Infobip

Global (Europe) - Email2SMS service degradation

Resolved Major

June 05, 2025 - Started 9 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing a degradation affecting the Email2SMS service on our FR data center. You may observe issues with Email2SMS flow and traffic.

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 06/05/2025 11:39AM

The issue has been successfully resolved, and Email2SMS service is now fully operational.

During the specified timeframe, users may have experienced issues with Email2SMS service on Global (Europe) Data Center.

Start (UTC): 04 June 2025 20:50
End (UTC): 05 June 2025 11:24

Impact: Email2SMS service degradation

INVESTIGATING 9 months ago - at 06/05/2025 10:36AM

Our engineeering team is in the progress of investigating the root cause of the issue. More details will follow in the next updates.

INVESTIGATING 9 months ago - at 06/05/2025 09:49AM

We are continuing to investigate this issue.

INVESTIGATING 9 months ago - at 06/05/2025 09:48AM

We are currently experiencing a degradation affecting the Email2SMS service on our FR data center.
You may observe issues with Email2SMS flow and traffic.

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