Outage in Infobip

Multiple Locations – Email Service Domain Degradation

Resolved Major

August 15, 2025 - Started 8 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing an issue where a number of email domains have become unverified, resulting in the inability to send emails from those domains. Our team is actively investigating and working on the fix.

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/15/2025 09:08AM

The incident has been resolved. All affected domains have been reverified and email service is fully restored.
Start: 15 August, 00:00 UTC
End: 15 August, 09:00 UTC
Impact: Part of email domains temporarily lost verification, resulting in inability to send email traffic.

IDENTIFIED 8 months ago - at 08/15/2025 08:49AM

We are continuing to work on a fix for this issue.

IDENTIFIED 8 months ago - at 08/15/2025 08:19AM

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