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Outage in Infobip

United States - 10DLC Registration Service Degradation

Resolved Minor
August 21, 2025 - Started 8 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue causing 10DLC campaign provisioning delays. We are checking with our partners for resolution.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/21/2025 06:59PM

After investigation, it was determined that the issue originated on our partner TCR's platform. We have now received confirmation from TCR that the issue has been fully resolved, and their service is once again operational.

Start (UTC): 21 August 11:00
End (UTC): 21 August 17:25

Impact: You may have experienced issues and receive error 503 when attempting to create new 10DLC campaigns or update existing ones.

IDENTIFIED 8 months ago - at 08/21/2025 06:02PM

We are currently investigating an issue causing 10DLC campaign provisioning delays. We are checking with our partners for resolution.

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