Outage in Infobip
Indonesia - General service issues
Resolved MajorIncident Report
We are currently experiencing general issues over Indonesia data center. The scope of the issue is currently being investigated and more information will follow in the next update.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/10/2025 07:31AM
The issue has been successfully resolved and the service is once again operational. The root cause of the issue has been identified as a packet loss was present in the data center.
Start (UTC): 09 September 06:40
End (UTC): 09 September 07:01
Impact: Portal might have been unavailable as well as all the services and modules which can be accessed over Portal, call links might not have been working
INVESTIGATING
7 months ago - at 09/10/2025 06:52AM
We are currently experiencing general issues over Indonesia data center. The scope of the issue is currently being investigated and more information will follow in the next update.
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