Outage in Infobip
Multiple Locations - HTTP API, SMPP and Customer Portal degradation
Resolved Major
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Outage Details
We are currently experiencing issues with Customer Portal login service over multiple data centers.
You may also experience issues with SMPP binds connection, HTTP API connection or with basic authentication.
The issue is currently being investigated and more information will follow in the next update.
Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 09/22/2025 09:01AM
The issue has been successfully resolved and the service is once again operational.
You may have experienced issues with SMPP binds connection, HTTP API connection or with basic authentication.
Start (UTC): 22 September 2025 07:53 UTC
End (UTC): 22 September 2025 08:38 UTC
Impact: SMPP binds connection, HTTP API connection and basic authentication degradation
INVESTIGATING
3 days ago - at 09/22/2025 07:59AM
We are currently experiencing issues with Customer Portal login service over multiple data centers.
You may also experience issues with SMPP binds connection, HTTP API connection or with basic authentication.
The issue is currently being investigated and more information will follow in the next update.
Latest Infobip outages
Global (Europe) - Moments service degradation - 1 day ago
India - RCS Template Creation Degradation - 6 days ago
Indonesia - General Service Degradation - 8 days ago
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