Outage in Infobip
Global (Europe) - Issue with access to User, Roles, and Account page on Customer Portal
Resolved MinorIncident Report
We are currently observing an issue on the Customer Portal.
Users may encounter issues when accessing the User, Roles, and Account pages on the Accounts Settings page in the Customer Portal.
Our team is investigating the issue; more details will be shared in the next update.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/15/2025 06:22AM
The issue has been successfully resolved, and the service is once again operational.
Users might have encountered errors when trying to access a Roles page in the Accounts Settings page on the Customer Portal.
Start (UTC): 14 October 15:30
End (UTC): 15 October 06:03
Impact: Users had trouble accessing the Account Settings page on the Customer Portal
INVESTIGATING
6 months ago - at 10/15/2025 05:08AM
We are currently observing an issue on the Customer Portal.
Users may encounter issues when accessing the User, Roles, and Account pages on the Accounts Settings page in the Customer Portal.
Our team is investigating the issue; more details will be shared in the next update.
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