Outage in Infobip
Global (Europe) - Delays and Failures in Voice Recording Processing
Resolved MajorIncident Report
This is to inform you that we are experiencing issues with our voice recordings service on Global (Europe) data center. This is affecting the retrieval and processing of voice recordings. Our engineering team is actively investigating and working to restore normal service as quickly as possible. We apologize for the inconvenience and will provide updates soon.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/22/2025 10:53AM
The issue has been successfully resolved and the service is once again operational.
You may have experienced delays or failures in retrieving and processing voice recordings for the Global (Europe) data center.
Start (UTC): 22 October 08:10
End (UTC): 22 October 10:17
Impact: Delays or failures in processing voice recordings
INVESTIGATING
6 months ago - at 10/22/2025 09:46AM
This is to inform you that we are experiencing issues with our voice recordings service on Global (Europe) data center. This is affecting the retrieval and processing of voice recordings. Our engineering team is actively investigating and working to restore normal service as quickly as possible. We apologize for the inconvenience and will provide updates soon.
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