Outage in Infobip
Multiple Locations - Email Validation Degradation
Resolved MajorIncident Report
We are currently experiencing issue with our email validation service. Your requests may receive "TEMP_REJECTION" error response.
The issue is currently being investigated and more information will follow in the next update.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 10/31/2025 12:57PM
The degradation has been successfully resolved and the service is once again fully operational.
During the incident time-frame you may have noticed an increase of "TEMP_REJECTION" error responses to your email validation service submissions.
Start (UTC): 30 October 16:54 (UTC)
End (UTC): 31 October 12:15 (UTC)
Impact: increase of "TEMP_REJECTION" error responses for email validation service submissions
MONITORING
7 months ago - at 10/31/2025 12:26PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
7 months ago - at 10/31/2025 10:05AM
The issue has been identified and our dedicated team is working on the resolution.
More information will follow in next update.
INVESTIGATING
7 months ago - at 10/31/2025 09:39AM
We are currently experiencing issue with our email validation service. Your requests may receive "TEMP_REJECTION" error response.
The issue is currently being investigated and more information will follow in the next update.
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