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Outage in Infobip

Saudi Arabia - Customer Portal Services Degradation

Resolved Minor
October 03, 2026 - Started 2 days ago - Lasted 27 minutes
Official incident page

Incident Report

We are investigating an issue at our Saudi Arabia data center that is impacting portal login and activity. Some API requests may also experience intermittent failures. Other data centers remain unaffected. Our team is actively working to resolve the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/03/2026 01:39PM

The connectivity issue affecting our Saudi Arabia Data Center has been resolved.
Start (UTC): 03 October 2026 12:43
End (UTC): 03 October 2026 13:15

Issues with Customer Service Portal and traffic has been resolved
We apologize for any inconvenience caused.

INVESTIGATING 2 days ago - at 10/03/2026 01:16PM

We are investigating an issue at our Saudi Arabia data center that is impacting portal login and activity. Some API requests may also experience intermittent failures. Other data centers remain unaffected.
Our team is actively working to resolve the issue.

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