Outage in IRISTEL

Connectivity Issues in Fredericton

Resolved Major
June 12, 2024 - Started 6 months ago - Lasted about 22 hours
Official incident page

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Outage Details

Dear Iristel Customers, Please be advised that we have a connectivity issue in the region of Fredericton. This issue will impact PSTN calls in both directions. The root cause of the issue is unknown and currently under investigation by our partner carrier in the region. We will keep this space updated as more information is made available to us. Start time - June 12, 2023 08:25:00 AM EST (approximately) We apologize for the interruptions and appreciate your patience. Sincerely, Iristel NOC
Components affected
IRISTEL NEW BRUNSWICK
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/13/2024 02:32PM

Dear Iristel Customers,

We are pleased to announce that connectivity has been restored to Fredericton, and all impacted services have returned to normal operation.
However, we are still awaiting the root cause of the outage from our Service Provider.
Rest assured, we will provide further updates as soon as this information becomes available. We sincerely appreciate your patience and understanding during this time.

Restoration time - June 13, 2023 09:59:00 AM EST (approximately)

Thank you for your continued support.

INVESTIGATING 6 months ago - at 06/12/2024 04:39PM

Dear Iristel Customers,

Please be advised that we have a connectivity issue in the region of Fredericton. This issue will impact PSTN calls in both directions.

The root cause of the issue is unknown and currently under investigation by our partner carrier in the region. We will keep this space updated as more information is made available to us.

Start time - June 12, 2023 08:25:00 AM EST (approximately)

We apologize for the interruptions and appreciate your patience.

Sincerely,
Iristel NOC

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