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Outage in Ironclad

Latency issues on Production/NA1

Resolved Major
January 20, 2026 - Started 6 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating reports of increased latency and slow loading times on NA1/US Production. Some users may experience delays when accessing the Dashboard, workflows, or other pages. Our team is actively working to identify the root cause and implement a fix. We will provide updates here as more information becomes available. Thank you for your patience as we work to resolve this issue. If you continue to experience problems, please contact our support team.
Components affected
Ironclad Workflows Ironclad Repository

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Latest Updates ( sorted recent to last )
MONITORING 6 days ago - at 01/20/2026 09:50PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 6 days ago - at 01/20/2026 08:10PM

We are continuing to see latency issues on Production/NA1 and are actively investigating the root cause. We will provide further updates on this page as they become available.

MONITORING 6 days ago - at 01/20/2026 07:25PM

We’ve made a configuration change so that going to ironcladapp.com now routes you straight to your login page. This should address the latency you experienced, and we’ll continue to monitor on our side.

INVESTIGATING 6 days ago - at 01/20/2026 06:56PM

We are currently investigating reports of increased latency and slow loading times on NA1/US Production. Some users may experience delays when accessing the Dashboard, workflows, or other pages. Our team is actively working to identify the root cause and implement a fix.

We will provide updates here as more information becomes available. Thank you for your patience as we work to resolve this issue. If you continue to experience problems, please contact our support team.

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