Outage in IT Glue
Datto Networking - Intermittent Check‑In Failures Observed on Datto Networking D200 Devices
Resolved MinorIncident Report
Summary AI Generated
Datto Networking D200 devices experienced intermittent check-in failures that triggered false-positive offline email alerts for users. The issue was cosmetic only and did not impact device functionality or performance. The problem was resolved after 26.2 hours with a fix implemented by the Kaseya R&D team.
We are aware of a problem where Datto Networking D200 devices may intermittently fail to check in, resulting in false‑positive offline email alerts.
Please note: The observed issue is cosmetic and does not affect the functionality or performance of the device.
The Kaseya R&D Team is investigating the issue and working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 05/05/2026 07:34PM
This incident has been resolved.
MONITORING
10 days ago - at 05/05/2026 01:07PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
11 days ago - at 05/04/2026 05:24PM
We are aware of a problem where Datto Networking D200 devices may intermittently fail to check in, resulting in false‑positive offline email alerts.
Please note: The observed issue is cosmetic and does not affect the functionality or performance of the device.
The Kaseya R&D Team is investigating the issue and working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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