Outage in Iterable

Error when editing journey webhooks with custom JSON body

Resolved Minor
July 13, 2022 - Started about 3 years ago - Lasted 1 minute
Official incident page

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Outage Details

We have identified a bug that prevents a user from editing a journey webhook with a custom JSON body. This does not impact the functionality of the webhook. Our engineering team is working on a fix. Currently, there is a workaround that consists of manually editing the JSON of the webhook, removing \ characters and excess closing/opening curly brackets.
Components affected
Iterable Web Application
Latest Updates ( sorted recent to last )
INVESTIGATING about 3 years ago - at 07/13/2022 09:57PM

We have identified a bug that prevents a user from editing a journey webhook with a custom JSON body. This does not impact the functionality of the webhook.
Our engineering team is working on a fix.
Currently, there is a workaround that consists of manually editing the JSON of the webhook, removing \ characters and excess closing/opening curly brackets.

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