Outage in Jira Service Management
Some customers are experiencing an issue viewing Team field in Jira
Resolved Major
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Outage Details
We are investigating reports of customers being unable to see and assign teams from the team field dropdown for some Jira Work Management, Jira Service Management, and Jira customers. We will provide more details once we identify the root cause.
Components affected
Jira Service Management Jira Service Mangement WebLatest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/19/2025 10:58PM
On 20 March 2025, between 14:18 UTC and 22:43 UTC, some customers were not able to use the Team field to search and assign teams in Jira Work Management, Jira Service Management, and Jira. The issue has been resolved, and the service is operating normally.
INVESTIGATING
about 2 months ago - at 03/19/2025 10:06PM
We are investigating reports of customers being unable to see and assign teams from the team field dropdown for some Jira Work Management, Jira Service Management, and Jira customers. We will provide more details once we identify the root cause.
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