Outage in Jira Service Management
Some customers are experiencing an issue viewing Team field in Jira
Resolved MajorIncident Report
We are investigating reports of customers being unable to see and assign teams from the team field dropdown for some Jira Work Management, Jira Service Management, and Jira customers. We will provide more details once we identify the root cause.
Components affected
Jira Service Management Jira Service Mangement WebNeed to monitor Jira Service Management outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 03/19/2025 10:58PM
On 20 March 2025, between 14:18 UTC and 22:43 UTC, some customers were not able to use the Team field to search and assign teams in Jira Work Management, Jira Service Management, and Jira. The issue has been resolved, and the service is operating normally.
INVESTIGATING
about 1 year ago - at 03/19/2025 10:06PM
We are investigating reports of customers being unable to see and assign teams from the team field dropdown for some Jira Work Management, Jira Service Management, and Jira customers. We will provide more details once we identify the root cause.
Latest Jira Service Management outages
Automations aren't triggering on work item creation, field updates, or comment additions - 12 days ago
Atlassian Assist in Jira Service Management is currently unavailable. - about 1 month ago
Degraded performance of Cloud Products when selecting users or teams - about 1 month ago
Disrupted JIRA and JSM availability - about 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
