Outage in Jira Service Management
Degraded performance of Jira automations
Resolved MinorIncident Report
Summary AI Generated
Jira Service Management experienced degraded performance affecting automation rule execution for customers in the US-East region, causing delays in rule processing. The performance issues impacted the Automation for Jira component for 1.3 hours. The incident was resolved with service returning to normal operation, and any previously delayed automation rules were expected to complete within 12 hours.
We are actively investigating reports of performance degradation affecting Jira and Jira Software Management customers. Some customers may experiences delays in rule execution. We'll provide an update here within the next hour, or sooner if new information becomes available.
Components affected
Jira Service Management Automation for JiraTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 06/02/2026 04:51PM
On June 6, 2026, some Jira and Jira Service Management users in the US-East region may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers. Previously delayed automation rules are expected to be completed within 12 hours.
INVESTIGATING
6 days ago - at 06/02/2026 03:32PM
We are actively investigating reports of performance degradation affecting Jira and Jira Software Management customers. Some customers may experiences delays in rule execution. We'll provide an update here within the next hour, or sooner if new information becomes available.
Latest Jira Service Management outages
Users experiencing issues loading work items in Jira and JSM - about 5 hours ago
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