Outage in Jira Software

Small cohort of customers are unable to access JSW/JWM/JSM/JPD

Resolved Major
August 22, 2023 - Started almost 2 years ago - Lasted about 11 hours
Official incident page

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Outage Details

We are investigating reports of Jira Software, Jira Work Management, Jira Service Management and Jira Product Discovery being unavailable for a small cohort of customers.
Components affected
Jira Software Viewing content
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 08/22/2023 04:26PM

The small cohort of Jira Software, Jira Work Management, Jira Service Management, and Jira Product Discovery customers no longer face any issues in accessing their Atlassian Sites. We are implementing measures to prevent similar issues from occurring in the future.

MONITORING almost 2 years ago - at 08/22/2023 06:53AM

The small cohort of Jira Software, Jira Work Management, Jira Service Management and Jira Product Discovery customers no longer face any issues in accessing their Atlassian Sites.

INVESTIGATING almost 2 years ago - at 08/22/2023 05:39AM

We are investigating reports of Jira Software, Jira Work Management, Jira Service Management and Jira Product Discovery being unavailable for a small cohort of customers.

Latest Jira Software outages

Issues loading Jira pages for some users - 1 day ago
Intermittent failure in Forge app invocation - 6 days ago
Issues affecting user syncing, Atlassian Administration - 21 days ago
Users unable to open their Jira cloud products - 22 days ago
Users experiencing 'file failed to upload' errors when attempting to upload attachments in work items - 27 days ago

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