Outage in Jira Software
Consistent problems to access some instances
Resolved MinorIncident Report
Some customers may experience consistent problems with their instances. We are still investigating the root cause and the exact list of impacted customers.
Components affected
Jira Software Viewing content Jira Software Create and edit Jira Software Authentication and User Management Jira Software Search Jira Software Notifications Jira Software Administration Jira Software Marketplace Jira Software Mobile Jira Software Purchasing & Licensing Jira Software Signup Jira Software Automation for JiraNeed to monitor Jira Software outages?
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 10/18/2023 04:06PM
Between 23.10.17 4:00AM to 23.10.18 8AM, we experienced an outage of a few Jira instances. The issue has been resolved and the service is operating normally.
INVESTIGATING
over 2 years ago - at 10/18/2023 10:31AM
We keep investigating the issue that causes some Jira sites being inaccessible and impacting Jira Service Management and Jira Software Cloud customers. The impact was partially mitigated but the root cause of the issue remains unknown.
INVESTIGATING
over 2 years ago - at 10/18/2023 03:35AM
We are continuing to investigate this issue.
INVESTIGATING
over 2 years ago - at 10/17/2023 06:59PM
We do not have a root cause for the 500 error problems impacting Jira Cloud. We are investigating and will post updates within the next couple hours.
We were able to identify the mitigation though, we are applying it to all the affected tenants now and keep monitoring the situation.
INVESTIGATING
over 2 years ago - at 10/17/2023 05:28PM
Some customers may experience consistent problems with their instances. We are still investigating the root cause and the exact list of impacted customers.
Latest Jira Software outages
Disrupted JIRA and JSM availability - 7 days ago
Degraded performance of Jira, JPD, and JSM in eu-west-1 - 16 days ago
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