Outage in Jira Software

New navigation experience incorrectly being displayed to some users in Jira

Resolved Minor
March 20, 2025 - Started 12 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware of an issue that is causing some users to see a new navigation experience. We believe the issue that caused this problem has been resolved. We recommend that users seeing the incorrect experience should refresh their browser windows to restore the intended navigation experience while we continue to monitor this issue.
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 03/20/2025 06:40AM

The issue with users seeing a different navigation experience should now be resolved. Any users that are unexpectedly still seeing this experience can refresh their browser window or navigate to any other page to restore the previous functionality.

MONITORING 12 days ago - at 03/20/2025 05:46AM

We are aware of an issue that is causing some users to see a new navigation experience. We believe the issue that caused this problem has been resolved. We recommend that users seeing the incorrect experience should refresh their browser windows to restore the intended navigation experience while we continue to monitor this issue.

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