Outage in Jira Software
Some users in us-east-1 region unable to access Jira and JSM.
Resolved MajorIncident Report
Some users in us-east-1 region might not be able to access Jira and JSM.
We are aware of this issue and are actively investigating the same.
We will provide update on the progress in next 60 minutes or sooner.
Components affected
Jira Software Viewing content Jira Software Create and edit Jira Software Authentication and User Management Jira Software Search Jira Software Notifications Jira Software Administration Jira Software Marketplace Jira Software Mobile Jira Software Purchasing & Licensing Jira Software Signup Jira Software Automation for JiraNeed to monitor Jira Software outages?
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 02/05/2026 09:38PM
On February 5, 2026, JIRA and JIRA Service Management experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers.
MONITORING
2 days ago - at 02/05/2026 09:09PM
The issue has now been resolved, and services are operating normally for all affected customers. We will continue to monitor closely to confirm stability.
IDENTIFIED
2 days ago - at 02/05/2026 07:22PM
Our teams have restored access for most users in us-east-1 region, and continue to work diligently towards full mitigation.
We will continue to share additional updates here as more information is available.
IDENTIFIED
2 days ago - at 02/05/2026 05:35PM
Our team is diligently working on a mitigation, with access being restored for some users in us-east-1 region.
We will continue to share additional updates here as more information is available.
IDENTIFIED
2 days ago - at 02/05/2026 03:39PM
We have identified the cause of the issue, and our teams are diligently working on a mitigation. Some users in us-east-1 region might not be able to access JIRA and JSM.
We will continue to share additional updates here as more information is available.
IDENTIFIED
2 days ago - at 02/05/2026 02:40PM
Some users in the us-east-1 region cannot access Jira and JSM.
We have identified the cause and placed Jira and JSM in maintenance mode for the affected sites to expedite resolution.
We will provide update on the progress in next 60 minutes or sooner.
INVESTIGATING
2 days ago - at 02/05/2026 02:13PM
Some users in us-east-1 region might not be able to access Jira and JSM.
We are aware of this issue and are actively investigating the same.
We will provide update on the progress in next 60 minutes or sooner.
Latest Jira Software outages
Disrupted JIRA and JSM availability - about 21 hours ago
Degraded performance of Jira, JPD, and JSM in eu-west-1 - 10 days ago
Issue affecting Assets - 18 days ago
Disrupted create and view issue for some customers - 26 days ago
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