Outage in Jira Software
Degraded performance of Jira Automation rules
Resolved MinorIncident Report
Summary AI Generated
Jira Software experienced degraded performance in Automation for Jira and Jira Service Management over approximately 28.7 hours, causing delayed automation rule executions for some customers. The team identified the root cause and applied scaling changes to restore normal performance. The incident was fully resolved on July 22, 2026, with all rule executions confirmed to be performing normally.
We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.
Components affected
Jira Software Automation for JiraTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 07/22/2026 12:56AM
Our team has been able to validate that all rule executions are performing normally and this issue is now resolved.
IDENTIFIED
20 days ago - at 07/21/2026 04:53AM
The team has identified a root cause and after initial testing, is now enacting scaling changes to help to prevent these rule execution delays. We'll monitor performance over the next 24 hours and provide an update at that time or sooner if we can confirm the improvement is in place.
INVESTIGATING
21 days ago - at 07/20/2026 09:27PM
Our teams are continuing to investigate delays in Jira and Jira Service Management automation rule executions for some customers. We are seeing signs of improvement, but affected users may still experience delays. We'll share updates here as more information is available.
INVESTIGATING
21 days ago - at 07/20/2026 08:18PM
We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.
Latest Jira Software outages
Performance and access related issues with Jira - 3 days ago
Degraded performance of JIRA - 4 days ago
Degraded performance of Jira Automation rules - 21 days ago
Degraded performance of JIRA Automation - about 1 month ago
Reliability issues with Jira and Confluence - about 1 month ago
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