Outage in JumpCloud

Directory Insights LDAP Events

Resolved Minor
March 08, 2022 - Started over 3 years ago - Lasted 21 days
Official incident page

Incident Report

JumpCloud is currently investigating an issue with intermittent failures to populate some LDAP events in Directory Insights. The data is getting consumed and stored correctly, but does not all appear in Directory Insights at this time. We are working this issue with urgency and hope to have this resolved soon. We will update you as we know more.
Components affected
JumpCloud Directory Insights

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Latest Updates ( sorted recent to last )
INVESTIGATING over 3 years ago - at 03/09/2022 05:26AM

We have implemented additional changes that are showing more improvement. At this time we are monitoring, and gathering data to help determine if other changes are needed.

INVESTIGATING over 3 years ago - at 03/09/2022 12:33AM

We have made some adjustments and are seeing improvement, but continue to work towards full resolution.

INVESTIGATING over 3 years ago - at 03/08/2022 09:08PM

JumpCloud is currently investigating an issue with intermittent failures to populate some LDAP events in Directory Insights. The data is getting consumed and stored correctly, but does not all appear in Directory Insights at this time. We are working this issue with urgency and hope to have this resolved soon. We will update you as we know more.

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