Outage in JumpCloud

Degraded G Suite Directory Service

Resolved Minor
September 06, 2023 - Started over 1 year ago - Lasted about 7 hours
Official incident page

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Outage Details

We're currently investigating reports of degraded performance or intermittent synchronization issues with JumpCloud's G Suite Directory Service. We are investigating the cause of the issues currently, and will update the status event once resolved.
Components affected
JumpCloud G Suite Integration
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/06/2023 07:06PM

This incident has been resolved. Messages are being processed as normal, but some customers may still experience a slight delay.

MONITORING over 1 year ago - at 09/06/2023 04:20PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 09/06/2023 02:58PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 09/06/2023 01:43PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 09/06/2023 12:36PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 09/06/2023 12:12PM

We're currently investigating reports of degraded performance or intermittent synchronization issues with JumpCloud's G Suite Directory Service. We are investigating the cause of the issues currently, and will update the status event once resolved.

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