Outage in JumpCloud

Degraded JumpCloud Premium Chat

Resolved Minor

February 25, 2025 - Started about 2 months ago - Lasted 31 minutes
Official incident page

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Outage Details

We are currently experiencing issues with the JumpCloud Premium Support Chat function. Customers are able to submit tickets via the Admin Console. Instructions for submitting tickets via the Admin Console can be found here: https://jumpcloud.com/support/contact-jumpcloud-support#submitting-a-support-ticket-from-the-admin-portal

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 02/25/2025 03:42PM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 02/25/2025 03:15PM

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