Outage in JumpCloud

Password Manager Email Notifications

Resolved Minor
April 16, 2025 - Started 4 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue with the Password Manager notifications part of our platform.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 04/17/2025 12:11AM

This incident has been resolved.

IDENTIFIED 4 days ago - at 04/17/2025 12:05AM

We believe we have identified the issue that was impacting the distribution of the Password Manager enrollment emails. We are currently working on implementing a fix.

INVESTIGATING 4 days ago - at 04/16/2025 10:06PM

We are currently investigating an issue involving the distribution of Password Manager enrollment emails. We are investigating the cause of the issue currently, and will update the status event once resolved.

INVESTIGATING 4 days ago - at 04/16/2025 09:53PM

We are currently investigating an issue with the Password Manager notifications part of our platform.

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